- Description
- Fitment
- Refund Policy
IE credits for tune suites and map packs
IE tuning credits add software purchasing balance to your existing POWERlink account. Use credits to purchase supported tunes, move to a higher tune suite, or unlock a compatible map pack. When upgrading a suite, you pay the difference in package cost.
How many credits do I need?
Check the exact credit requirement for your vehicle and desired upgrade in the IE POWERlink Mobile app or Flash Wizard software. Costs vary by engine, platform, software package, and existing purchase. Choose the required quantity of credits when ordering; the displayed AM Tuning price is in Canadian dollars.
Adding credits to your POWERlink
- Locate the serial number on your existing IE POWERlink, beginning with V3 or V4.
- Provide that serial number with your order and select the required credit quantity.
- Connect your POWERlink to the IE app or software to check the updated balance before purchasing the upgrade.
Contact AM Tuning if the balance does not appear or the serial number needs correction.
What a software purchase includes
After purchasing a suite or supported map pack, you can return to stock and switch among the compatible maps, octanes, and features included in that purchase without buying credits each time. Separate hardware, higher software suites, and additional turbo map packs may require another purchase.
A POWERlink supports up to five vehicle VINs. Each vehicle needs its own software purchase. Once flashed, software is registered to that vehicle and cannot be transferred to another vehicle. Hardware and ECU compatibility still apply; older POWERlink devices do not support every platform.
Credit value: One credit equals US$1 of IE software balance and costs CAD $1.43 at AM Tuning. Order the quantity shown by POWERlink for your chosen upgrade.
Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. All items are subject to 15% restocking fee from the manufacturer.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
Gift cards
Downloadable software products
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping to you will be deducted from your refund. If your original order qualified for free shipping, the actual cost of shipping the item to you will still be deducted from your refund.
If you would like to start a return please click here
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping to you will be deducted from your refund. If your original order qualified for free shipping, the actual cost of shipping the item to you will still be deducted from your refund.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@amtuning.ca.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Labor Fees (if applicable)
AM Tuning Canada is not responsible for, and shall not be liable for, any labor fees, installation charges, removal charges, diagnostic fees, or other service-related costs incurred by the customer or any third party in connection with the installation, removal, modification, servicing, or use of any products purchased from AM Tuning Canada. Unless expressly agreed to in writing by AM Tuning Canada, all such labor and service costs are the sole responsibility of the customer.
Exchanges (if applicable)
To start an exchange, click here
Non-refundable items
The following items are non-refundable and non-returnable once purchased: oils, fuel or oil additives, filters, tuning cables, OBDeleven products, Braum seats, spark plugs, coil packs, and similar consumable, wheel spacers, wheels bolts, license plate brackets, electronic tuning components and any other product subject to discretion of AM Tuning Canada.
Other products from brands such as MHD, Bootmod3, Ecutek, Braum racing, Novitec are also non-refundable and non-returnable.
All sales of these items are final and are subject to the policies and discretion of AM Tuning. By completing a purchase, the customer acknowledges and agrees to these terms.
