- Refund Policy
As featured in the 2017 European Car Tuner GP!
We are pleased to release our lowering spring kit for the BMW M3 platform! As with our other lowering spring options, the goal with this offering was to lower the M3 by a tasteful amount while keeping ride quality the same or better than stock. After multiple prototypes and valuable user feedback, we believe that we met our goal.
Our lowering springs are specifically designed to utilize the factory dampers. They are fully compatible with both standard as well as adaptive suspension. Each spring is made in the USA to our unique specifications for rates and geometries. The springs are made of high tensile chrome silicon and each unit is shot peened, pre-set and 100% tested to ensure all the critical dimensions and rate/loads are within tolerance. The springs are then powder coated with a stealth black finish for an OEM appearance.
Front Lowering: 1.3"
Rear Lowering: 0.3"
Stock Front Rate: 186 lb./in.
eMMOTION Front Rate: 194 lb./in.
Stock Rear Rate: 608 lb./in.
eMMOTION Rear Rate: 645 lb./in.
Are these springs compatible with adaptive ride control?
Yes, these springs are compatible with adaptive ride control. They pair extremely well with the adjustable dampening, as they maintain the distinct ride characteristics between the different modes.
Are these springs okay for a daily driver?
Yes, these springs were specifically designed for daily driven vehicles. They were designed to maintain the factory ride quality.
Will lowering springs cause my factory shocks and struts to wear out prematurely?
Our springs are a linear rate design, similar to the OEM units. As such, they are not expected to cause additional wear on the shocks and struts. The spring heights are also designed to stay within the travel range of the factory shocks and struts to ensure longevity of the factory components.
Will there be any added noise with these springs?
No, as we use a linear design with no dead coils, there will be no added noise over a stock spring. These springs are designed to be a direct replacement for the factory units, with no need to change any other components.
I received plastic spacers with my springs. What are these for?
These machined ABS spacers are included with our M3 springs. They offer some adjust-ability in terms of how you want the body line to appear. For a factory body line, install without the spacers. For a forward rake appearance, with an even tire to fender gap (as shown in the pictures below), install the spacers. The M3 sits ~1 inch lower in the rear in factory form, so installing without the spacers will keep this appearance. The spacers install on top of the metal upper spring perch, sitting between the perch and the body. When you remove the spring, this perch will sometimes remain in the body. Simply tap it with a rubber mallet to break it free, then install the spacer on top of it (using the nub to center it).
All eMMOTION branded lowering springs are covered by a limited lifetime Warranty to the original purchaser. The Warranty covers the Products against factory defects in material and workmanship, other than coatings, when used on the advertised application under normal use and operating conditions. These Warranties only apply to the original purchaser who retains ownership of the vehicle on which the Products were originally installed (the "Purchaser"). EMD Auto will repair, replace or refund the purchase price of the defective product at their sole digression, which shall fully satisfy and discharge any and all warranty claims.
This Warranty does not apply to any products:
- That have been improperly installed or have not been properly installed by a qualified auto mechanic with experience in the removal and install of suspension products.
- That have been misused, modified, altered or subjected to an accident or collision.
- That have been installed in conjunction with aftermarket supporting items.
- Presented for warranty coverage by a person other than the Purchaser.
- Presented for warranty coverage after being used on a vehicle other than the one on which it was originally installed.
To make a claim, the Purchaser should contact EMD Auto or the dealer/ distributor from which the Products were originally purchased. Any and all returns must be accompanied by:
- A sales receipt verifying the purchase of the Products
- A statement containing the Purchaser's contact information, make and model of the vehicle and a brief description of the claimed defect, along with the circumstances under which the defect occurred.
Warranty claims made without the required supporting documents can lead to delay and/or rejection of the claim. C.O.D. or collect shipments will be refused. Once the returns are received, EMD Auto will evaluate the Products, verify the proof of purchase, and investigate the statement.
The Purchaser is responsible for returning the Products to EMD Auto, including shipping costs as well as costs incurred for removing and installing the Products on the vehicle. EMD Auto does not warranty labor costs.
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
* Customer must pay for the shipping to the original manufacturer.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
* Gift cards
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted: (if applicable)
* Book with obvious signs of use
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 14 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org labelled as “Defective Item”
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.