- Refund Policy
Proudly Made In The USA featuring updated front spring design
One of the most frequent complaints that we hear from customers after installing lowering springs is the poor ride quality. On the MQB platform, progressive lowering springs will typically create a "bouncy" scenario where the rear of the car will tend to become uncomfortable and unpredictable on rough roads. Our fix for this has usually been to add stiffer rear shocks, which will limit the issue. But for customers with magnetic suspension, this is a more intensive process and requires removing an expensive factory feature.
Taking our experience on the MQB platform, along with testing on our in-house S3 and MK7 GTI, we have developed what we feel is the best lowering spring option for those wishing to utilize factory dampers. Using a linear design (similar to OEM) with unique spring rates, our lowering springs are properly matched to the factory dampers, ensuring a ride quality that is slightly stiffer than stock, but predictable in nature. A progressive spring will typically be softer at light loads, then dramatically stiffen as compression increases. In our experience on the MQB platform, this makes it very hard to match dampening, and creates the bouncy feeling over light bumps.
Our linear design has a consistent rate as the spring sees higher load. So on light bumps, it will allow the chassis to follow the road well (minimizing the bouncy feeling), while under heavy compression it will stiffen to prevent bottoming out. In our experience, this creates a much better overall ride quality.
- Approximately 1.0" Front & Rear On Golf R
- Approximately 1.2" Front & Rear On GTI
- Approximately 1.6" Front & Rear On Golf
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
* Customer must pay for the shipping to the original manufacturer.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
* Gift cards
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted: (if applicable)
* Book with obvious signs of use
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 14 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com labelled as “Defective Item”
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.