- Refund Policy
Not to toot our own horn, but we're pretty sure we've just raised the bar when it comes to one of the most frequently touched parts of your car's interior. This heavyweight shift knob feels like butter in palm of your hand, thanks due to the alcantara that it's wrapped in. Weighing in at approximately 205 grams the added inertial mass makes shifting effort substantially less while speeding up the process at the same time. While we've borrowed inspiration from shift knobs past, we think we've really perfected the proportions this time around- with the 3/4 alcantara to metal ratio. Visually this thing leaves nothing to be desired. The machining is top notch, and the detailed crest coin gives that classy yet sporting look which elevates any interior's level by at least 50 cool points.
The included adapter is used to work with just about any VW/Audi shift lever. The knob's adapter is secured using three set screws for all models.
You might think that this is a lot of hype for such a little part, but try telling that to us once you've had the chance to hold one of these guys in your hand.
- Check out this installation tutorial from our MK7 Golf 1.8T build thread.
- Alcantara requires periodic cleaning to maintain its color and soft feel. We recommend using Sonax Alcantara Cleaner.
- Our shift knobs will sit at or near the stock height on most vehicles. One exception is the MK7 GTI & Golf R which has a 'hollow' shift knob and shorter selector shaft height. This means our shift knob will sit noticeably lower than stock. If you would prefer your MK7 GTI / R to sit near stock height, you may purchase an additional adapter.
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
* Customer must pay for the shipping to the original manufacturer.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
* Gift cards
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted: (if applicable)
* Book with obvious signs of use
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 14 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com labelled as “Defective Item”
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.