- Refund Policy
Our Clean Catch Essential Kit is everything you need to help remove excess oil/water vapor from the intake tract and increase the longevity of your TSI engine. The Clean Catch Oil Separator will be the only catch can you will ever need to buy.
The Essential Kit uses high quality 200 psi rated Push-Lock Rubber Buna-N Hose with pre-installed internal reinforcement to prevent kinking.
Because of the unique braid-reinforced design, push-lock hose does not require clamps or ferrules to stay in place. In fact the more you pull on the fitting, the hose will grip.
Rated for use with oil, it Meets MA Class A for oil resistance unlike others on the market which have a similar appearance.
Every TSI Essential Kit system comes with OE VW connectors making installation to your valve cover and intake manifold a snap!
Each can employs a specifically designed cylindrical perforated baffle to maximize surface area for increased deposition of condensed vapor, without sacrificing the flow characteristics necessary for the TSI PCV system to function correctly.
Installation of the TSI Clean Catch Oil Separator takes just minutes and is designed to allow clearance both for the stock engine cover/intake to be retained as well as the OE noise pipe to be used.
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
* Customer must pay for the shipping to the original manufacturer.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
* Gift cards
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted: (if applicable)
* Book with obvious signs of use
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 14 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com labelled as “Defective Item”
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.